Privacy Policy
How we collect, use and protect personal information.
1. Who We Are
This Privacy Policy applies to www.sparrowfin.com, operated by Sparrow Financial Solutions ("SpArrow Fin," "we," "our," or "us").
This Policy explains how we collect, use, disclose, store and protect your personal information when you use our website.
2. Information We Collect
We may collect the following categories of personal information:
Information you provide
- Name
- Company name
- Designation
- Email address
- Telephone number
- Country or location
- Resume or CV (for career applications)
- Messages or enquiry details
- Any information voluntarily submitted through our website
Information collected automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website usage information
- Pages visited
- Referring website
- Cookie identifiers
Information received from third parties
Where permitted by law, we may receive information from our business partners, lenders, service providers or publicly available sources to facilitate our business operations.
3. How We Use Your Information
We use your personal information to:
- respond to enquiries;
- arrange meetings and communications;
- evaluate financing, advisory or partnership opportunities;
- process recruitment applications;
- improve our website and services;
- administer our business operations;
- comply with applicable legal and regulatory obligations;
- prevent fraud, misuse and security incidents; and
- protect our legal rights.
By submitting information through this website, you consent to its processing for the purposes described in this Privacy Policy, where consent is the applicable legal basis.
4. Cookies and Similar Technologies
We use cookies and similar technologies to improve website functionality, analyse website traffic and enhance user experience. For more information, please refer to our Cookies Notice.
5. Sharing of Information
We do not sell or rent personal information. We may disclose personal information only where necessary to:
- website hosting providers;
- cloud service providers;
- email and communication providers;
- analytics providers;
- professional advisers;
- regulators;
- government authorities; or
- other service providers supporting our business,
subject to appropriate confidentiality and security obligations.
6. International Transfers
Your personal information may be stored or processed in jurisdictions outside India. Where such transfers occur, SpArrow Fin will take reasonable steps to ensure appropriate safeguards consistent with applicable laws.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Policy, comply with legal obligations, resolve disputes and protect our legal rights.
Unless otherwise required by law, enquiry information is generally retained for up to five (5) years.
8. Your Rights
Subject to applicable law, you may have the right to:
- access your personal information;
- request correction or updating;
- request deletion where applicable;
- withdraw consent (where processing is based on consent);
- seek grievance redressal; and
- exercise any additional rights available under applicable law.
Requests may be submitted to hello@sparrowfin.com.
9. Security
We implement reasonable administrative, technical and organisational safeguards designed to protect personal information against unauthorised access, disclosure, alteration and destruction.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
10. Children's Privacy
Our website is not intended for individuals under the age of 18 years. We do not knowingly collect personal information from children.
11. Information You Should Not Submit
Unless specifically requested as part of a separate engagement, please do not submit confidential financial information, banking credentials, passwords or other sensitive personal information through this website.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any revised version will become effective upon publication on this website, and the "Last reviewed" date above will be revised accordingly.
13. Contact and Grievance Officer
For questions regarding this Privacy Policy or to exercise your privacy rights, please contact:
Privacy / Grievance Officer
Sparrow Financial Solutions
TF-01, Third Floor – 41, Parsvanath City Mall, Mathura Road, Sector 12, Faridabad, Haryana – 121007
Email: hello@sparrowfin.com